Frequently Asked Questions



Provide questions and answers to some of the district staff's commonly asked questions, suggested, but not limited to the following:

Questions
1)  What types of professional development opportunities are available?
2)  What do I do if my computer or printer is not working properly?
3)  I am editing my webpage and need help!!! Where do I get it?
4)  I have a problem accessing IEP Online. Who do I contact?
5)  I need help with Study Island. Who do I contact?
6)  How do I access school email?
7)  My email password quit working and I can't log onto my computer.
8)  A teacher has a computer not working but another teacher offers to let them borrow one of their computers. What should the first teacher do?
9)  I need to complete my State Technical Standards for Instructional Personnel (TSIP's). Who do I contact?
 
Answers
1)  Q What types of professional development opportunities are available?
A
Provide answer here
2)  Q What do I do if my computer or printer is not working properly?
A
Use the link to Helpdesk from the teacher resource link on the main page of the division website. Follow the directions to send a message to our technology department.
3)  Q I am editing my webpage and need help!!! Where do I get it?
A
The website software offers support for problems encountered while working on the webpage. You can also call Mr. Strickland or Mrs. Crewe for more detailed help.
4)  Q I have a problem accessing IEP Online. Who do I contact?
A
Contact Mr. Strickland or Dr. Rullman at the Central Office
5)  Q I need help with Study Island. Who do I contact?
A
Contact Mr. Strickland or Mrs. Crewe at the Central Office.
6)  Q How do I access school email?
A
Click on the E-Mail Logon on the upper right hand corner of the page. Then enter in your user name and password.
7)  Q My email password quit working and I can't log onto my computer.
A
Use the Helpdesk or contact Mr. Strickland or Mrs. Crewe.
8)  Q A teacher has a computer not working but another teacher offers to let them borrow one of their computers. What should the first teacher do?
A
Computers are not to be moved from one classroom to another without the permission of Mr. South. You should contact him using the Helpdesk.
9)  Q I need to complete my State Technical Standards for Instructional Personnel (TSIP's). Who do I contact?
A
Contact Mr. Strickland at dstrickland@gcps1.com.